Please allow 24 hours for cancellation and rescheduling requests.
We are happy to accept exchanges for Aveda products when accompanied by a receipt. Professional equipment is covered by manufacturer’s warranties.
GIFT CARD POLICY
Gift cards are not transferrable, may not be returned, may not be redeemed for cash or used to purchase another gift card. Service prices are subject to change. Pavo Salon Spa is not responsible for lost or stolen cards.
INFORMATION WE GATHER
The following information is gathered from our website visitors: IP address, user account information when applicable, site visitation information, page views, browsers used and browser capabilities and site search queries. We also collect and retain any information submitted to our organization via the contact and other forms located in the site.
USE OF INFORMATION
We use the information we collect on the site to enhance your visitor experience. Our information is not shared with any parties outside of Neill Technologies and its parent company, Neill Corporation. SalonBiz.com makes use of Google Analytics for site traffic reporting.
ACCESS TO INFORMATION
Your personal information is accessible only by designated Neill Technologies employees including sales, training, support and administrative staff. In limited cases, personal information may be visible to our designated web service provider, but that information is only related to site functionality. No individual account information such as payment history, billing information or other sensitive information is stored on this site or accessible by any third party.
To safeguard your personal information, we have implemented secure page logins and locked user accounts to email addresses so that any attempt to access login information cannot be sent to no-authorized parties.